MCT Partnership LLP Privacy Statement.
This statement describes how and why MCT Partnership LLP (“we”) collects, uses and discloses personal data (i.e. any information that relates to a specific, identifiable living person) in the course of our business and to ensure that you are aware of your rights under UK data protection legislation, the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Please read this statement carefully.
We may update this statement from me to me to reflect changes in the way we operate or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on our website, update the "Last updated" date and take any other steps required by applicable law.
We are dedicated to serving our customers and contacts to the best of our abili es. Part of our commitment involves the responsible management of personal information, and we are committed to respecting and protecting your privacy. We take our legal and ethical responsibilities very seriously. If you have any questions about this Privacy Statement, please send an email with “Privacy Statement” as the title to profit@mctpartners.com.
MCT Partnership LLP (a limited liability partnership registered in England with number OC380761 with a registered address of 1 Warner House, Harrovian Business Village, Bessborough Road, Harrow, Middlesex, HA1 3EX) is registered as a data controller under registration number Z9675976.
It is our policy to process personal information with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we handle is protected against unauthorised access, disclosure, alteration, and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal information, while enabling us to deliver the services you have engaged us to perform. We have policies, procedures and training in place in respect of data protection, confidentiality and information security. We regularly review such measures with the objective of ensuring their continuing effectiveness.
Our commitment to transparency and data protection extends to how we collect and use your personal information. We gather personal data through various interactions, including but not limited to, when you utilise our services or products, such as accountancy, taxa on, bookkeeping and payroll, or directly provide information to us.
The information that we hold about you
The following list details the types of personal information we may hold:
your personal details (such as your name and address);
details of contact we have had with you in relation to the provision, or the proposed provision, of our services;
details of any services you have received from us;
our correspondence and communications with you;
information about any complaints and enquiries you make to us;
information from research, surveys, and marketing activities;
information we receive from other sources, such as publicly available information, information provided by your employer or information from other third par es, who have been authorised by you to provide us with information.
How we may collect your personal data
We obtain your personal data directly from you, for example, when:
you request a proposal from us in respect of the services we provide;
you engage us to provide our services and also during the provision of those services;
you contact us by email, telephone, post, in person or through social media.
We may also obtain your personal data indirectly:
from third par es and/or publicly available resources (for example, from HM Revenue & Customs, from Companies House or from predecessors).
How we use personal data we hold about you
We will process your personal data for purposes necessary for the performance of our contract with you and to comply with our legal obligations. This may include processing your personal data where you are an employee, subcontractor, supplier or customer of our client.
We may also process your personal data for the purposes of our own legitimate interests provided that those interests do not override any of your own interests, rights and freedoms which require the protection of personal data. This may include processing for marketing, business development, statistical and management purposes. Please note, that we only process information that is essential for delivering our services, complying with legal obligations, or enhancing your user experience. Your privacy is paramount, and we are dedicated to handling your personal information responsibly and in accordance with all applicable laws.
Situations in which we will use your personal data
We may use your personal data in order to:
carry out our obligations arising from any agreements entered into between you and us, which will most usually be for the provision of our services;
carry out our obligations arising from any agreements entered into between our clients and us (which will most usually be for the provision of our services) where you may be a subcontractor, supplier or customer of our client;
provide you with information related to our services and our events or seek your thoughts and opinions on the services we provide; and
notify you about any changes to our services.
In some circumstances we may anonymise or use pseudonyms of the personal data so that it can no longer be associated with you, in which case we may use it without further notice to you.
We may also process your personal data without your knowledge or consent, in accordance with this notice, where we are legally required or permitted to do so.
Data retention
We will only retain your personal data for as long as is necessary to fulfil the purposes for which it is collected.
Change of purpose
Where we need to use your personal data for a reason, other than the purpose for which we originally collected it, we will only use your personal data where that reason is compatible with the original purpose. If we need to use your data for a new purpose, we will notify you and communicate our legal basis for this new processing.
Visitors to our websites
When someone visits www.mctpartners.com, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
People who email us
Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.
People who make a complaint to us
When we receive a complaint from a person, we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint. We will only use the personal information we collect to process the complaint and to check on the level of service we provide. We may have to disclose the complainant’s identity to whoever the complaint is about. This is inevitable where, for example, the accuracy of a person’s record is in dispute. We may have to disclose details of the complaint to our professional Indemnity Insurance Broker and Insurer. We may be required to provide a copy of our file to the Financial Ombudsman Service should an adjudicator be required to consider the complaint case. We are required to disclose to The Financial Conduct Authority (FCA) high level analytics concerning the number and nature of complaints received. This data does not include names or details that identify the specific data subject.
We will keep personal information contained in complaint files in line with our retention policy. This means that information relating to a complaint will be retained for 7 years from closure. It will be retained in a secure environment and access to it will be restricted according to the ‘need to know’ principle.
People who use our services
We provide a range of services to Data Subjects. We process data provided by the data subject and other sources in order to deliver the appropriate products and services to Data Subjects. We must hold the details of the people who have requested the service in order to provide it. However, we only use these details to provide the service the person has requested and for other closely related purposes. For example, we might use information about people who have asked us to prepare and file their personal tax return to carry out a survey to find out if they are happy with the level of service they received. When people do subscribe to our services, they can cancel their subscription at any time and are given an easy way of doing this.
Job applicants, current and former employees
MCT Partnership LLP is the data controller for the information you provide during the process. Should you have any queries about the process or how we handle your information please contact us at profit@mctpartners.com.
Data sharing
We will share your personal data with third parties where we are required by law, where it is necessary to administer the relationship between us, or where we have another legitimate interest in doing so. This may include sharing your personal data with a regulator or to otherwise comply with the law. “Third parties” includes third-party service providers The following activities are carried out by third- party service providers: IT and cloud services, professional advisory services, insurers, administration services, marketing services, banking services and other agents relevant to the business activity. We only permit our third-party service providers to process your personal data for specified purposes and in accordance with our instructions
We may share your personal data with other third parties, for example in the context of the possible sale or restructuring of the business. We may also need to share your personal data with a regulator or to otherwise comply with the law.
Your privacy is our priority. We process your personal information transparently and in accordance with your preferences and applicable privacy laws. We are committed to ensuring that your data is used solely for the purposes for which it was collected and in ways that you have authorised.
This policy supplements other notices including our and is not intended to override or replace them. We reserve the right to revise or amend this policy at any time to reflect changes to our business or changes in the law. Where these changes are significant, we will endeavour to let our clients and users of this website know. However, it is your responsibility to check this policy each time that you use this website or wish to transfer personal data to us.
When we change this policy, we will post any changes on this page. The top of this policy indicates the date on which we last updated it. If you continue to access this website or use services available from this website after those changes have come into effect, you will have agreed to the revised policy. We recommend that you review this policy regularly.
Contacting us
If you have any questions about this policy, you would like to exercise any of your data subject statutory rights, or you wish to make a complaint, please contact profit@mctpartners.com.
Last updated: June 2025